Project Objectives
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| Commonwealth of Kentucky State Capitol Building; Frankfort, Kentucky |
Emergint was engaged by the Office of Enterprise Planning and Project Management (OEPPM) to provide Project Management and Consulting services. Specifically, Emergint was asked to assess the status and scope of a Software Program (application, support resources, users, etc.) in the Department for Environmental Protection (DEP) to determine the resources and funding necessary to maintain the program.
Solution
The software application was used to integrate environmental data management functions across the Department. Emergint assessed the following components of the Program and documented the findings: status of the installed software and software releases; status of requested bug fixes and enhancements; quality issues with software bug fixes and enhancements; funds spent on contracts with the vendor; technical environment; interfaces with other applications; and number of persons supporting the program, primarily IT administrators and help desk personnel.
Benefits
The results of the Software Program Assessment clarified the issues between DEP and the vendor. Information collected during the assessment helped the Commonwealth attorney negotiate a maintenance agreement with the vendor and executive management used the information to justify the resources needed to continue supporting the program.