Project Objectives
The Center for Scientific Review (CSR) engaged Emergint to evaluate a content management application to automate CSR's grant receipt and referral processes. CSR receives grant applications from scientists and refers those applications to review groups who will determine if the scientific research should be funded. The purpose of the project was to evaluate the software and its ability to support existing business processes and to recommend implementation strategies.
Solution
Emergint examined the existing receipt and referral workflow processes and assessed the application, including the configuration and implementation. We also analyzed specific components of the software, including product, user, and system functionality; interface capabilities; knowledge source evaluation; and specific software features, such as matching algorithms for use in comparison and decision. Finally, we created a "to-be" process model to document how the software could be used to support existing business processes and we created an implementation strategy. Emergint also created an inventory of other areas where the software tool could provide value.