Project Objectives

Emergint was engaged by the National Eye Institute (NEI) to perform a high-level assessment of the NEI information technology unit and to identify business processes that appear to exhibit high levels of risk. NEI needed to know what parts of its organization had increased risk and whether management controls were effectively ensuring that the goals of the organization were being met.

Solution

Emergint consultants developed and executed an initial environmental scan of NEI's business and IT operations. The purpose of the scan was to document key services of functional units, service level agreements, and performance metrics. Emergint consultants also assessed NEI's documented policies and procedures and developed and executed improvement plans aimed at identifying areas of immediate attention with respect to Risk Management.

Benefits

Emergint consultants were able to identify where the greatest amount of risk was located and the root cause of those risks. The environmental scan led to a strategy to improve areas of weakness by leveraging previous investments in technology, working with functional units to create better alignment with strategic and tactical initiatives, and automating data collection and continuous reporting of performance outcomes.