The IT Infrastructure of any major organization plays a critical role in the successful performance of the organization's mission. Organizations must have ready access to an advanced, resilient, secure, and adaptable IT infrastructure.

Emergint Technologies provides a full range of IT Infrastructure & Support Services. We provide cost-effective solutions by leveraging skills and processes, as well as technology.

Services

IT Shared Services Consolidation

  • Consolidation planning, design & implementation
  • IT shared services governance design
  • Best practices reference model workshops
  • Service-oriented architecture consolidation
  • IT consolidation ROI workshop

IT Strategy & Architecture Consulting

  • Web services technology
  • Adaptive application architecture
  • Data integration services
  • Service bus architectures & messaging services
  • Service-oriented architecture
  • Risk assessment & analysis
  • Risk mitigation planning
  • Emergency response strategies
  • Continuity strategies
  • Continuity processes & procedures
  • Mock / drill testing & validation
  • User training & awareness program

Security and Privacy Services

  • Security architecture & design
  • Security monitoring & assessment
  • Certification & Accreditation (C&A)
  • Encryption services

Desktop Lifecycle Services & Consolidation

  • Transition planning, deployment, management
  • Software image & service pack management
  • Change control & proactive notification
  • Asset lifecycle management
  • Software updates & automated distribution
  • Account & policy management
  • Antivirus management
  • Service desk
  • End-to-end incident monitoring
  • 24x7 support with single point of contact
  • Knowledge-base maintenance
  • Local language or specialized support
  • Chat session support
  • Remote desktop management

Telephony Services

  • PBX implementation & management
  • Voice-over-IP implementation
  • Videoconferencing
  • Wireless email

Networking Services

  • Network expansion or consolidation planning
  • Architecture & protocol selection & implementation
  • Failure-point analysis & remediation
  • Service mix assessment
  • Integration & deployment services
  • Network management services

Network Storage & Storage Area Services

  • Storage consolidation
  • Disaster tolerant storage architecture
  • NAS & SAN management services
  • Strategic storage consulting services
  • Storage customization consulting
  • Data migration & data encryption
  • Data de-identification
  • Message-to-storage data capture

Server Services

  • Solution lifecycle management
  • Server environment management
  • Software initialization & customization
  • Server consolidation & virtualization

Enterprise Data Center Services

  • Mainframe data center operations
  • Mid-tier data center operations
  • Distributed data center design & implementation
  • Infrastructure capacity planning and design to meet application & business demands
  • Capacity modeling & workload projections

Best Practices & Methodologies

  • ITIL® (Information Technology Infrastructure Library)
  • PMI® (Project Management Institute)